Qualify and Route Inbound WhatsApp Leads Automatically (Claude Cowork Self-Install Kit)

Greet, qualify, and route every inbound WhatsApp lead the moment it lands, day or night.

Leads message you on WhatsApp and you reply hours later. By then they've gone cold or booked with someone who answered first.

The leak isn't that you're slow to care. It's that a human can't sit on the inbox 24/7, and the gap between message and reply is where the lead is lost.

What this kit does

On the WhatsApp Cloud API through an official provider, a conversational flow greets each inbound lead, asks your qualifying questions about budget, timeline, and intent, then scores them. Hot leads route straight to sales or get booked; cold leads drop into nurture; every conversation logs to your CRM. The kit covers provider onboarding, template approval, and the 24-hour session-window logic so the whole thing runs inside WhatsApp's rules.

What you can expect

Inbound WhatsApp leads get qualified around the clock instead of waiting on your reply. You can track hot-lead routing speed, meetings booked, cold-lead re-engagement from nurture, and conversations logged to the CRM against your manual-reply baseline. The first response arrives in seconds, not hours, on every message.

Who it's for

Built for agencies and local service businesses that field inbound leads over WhatsApp. This is a Claude Cowork self-install kit you run yourself.

What's included

Skip building from scratch. No coding. You get the complete kit your own AI agent reads, sets up, and runs for you, step by step:

• A Start Here guide, so you know exactly what to open first
• The agent install instructions, the part that lets your own AI agent stand the workflow up for you
• A guided setup that interviews you about your business, so the workflow fits how you actually work
• Workflow Briefing: the plan, the inputs, and what done looks like
• Task List your agent follows to build it
• MCP Connection Guide for the tools involved
• Tool Setup notes for accounts, keys, and permissions
• Prompt Library, including the ready-to-run prompt for this workflow
• Troubleshooting and maintenance guide for the common snags
• A Next Steps and Roadmap, so you know what to automate next once this one is running
• A Run Guide you keep, so you can run it any time with no setup again

This kit is worth more than the entry tier because of what it protects: every inbound lead gets a fast, qualified response, so the ones you used to lose to a slow reply now stay in the funnel.

What you'll need (not included)

The kit is the workflow, the prompts, and the setup guide. It does not include the tool subscriptions it runs on. You'll need your own Claude with Cowork, Wati, Twilio, and Make.com accounts. Those are billed by the tools themselves, not by us.

You'll also need your Claude account on Cowork's Pro plan or higher, so your agent can connect your tools and use the most capable model while it installs the workflow.

How to install this kit

Connect Wati and Make.com at claude.com/connectors and authorize your accounts. Open the kit in Claude Cowork and run the included prompt. Step-by-step instructions ship inside every kit, so you're never guessing. See How Self-Install Kits Work for the full walkthrough.

Install once, not every month

If you've been pricing WhatsApp Business API platforms with per-conversation fees, this is the install-it-once alternative. You set up the qualifying flow yourself and keep it, with no monthly platform retainer on top of the tools. Add it to your cart, open it in Claude Cowork, and put your WhatsApp inbox on autopilot this week.