Straight answers before you buy. If yours isn't here, email support@shopautomations.ai. We'd rather answer before you buy than after.
What is a self-install kit?
A self-install kit is a downloadable package that your own AI agent uses to set up a working automation in your business. You don't write code and you don't hire anyone. You give the kit to Claude Cowork (or another capable AI agent), follow the included step-by-step Setup Guide, and the workflow ends up running on your own accounts.
What is Claude Cowork?
Claude Cowork is Anthropic's agentic mode for Claude, the AI assistant. Instead of answering one message at a time, Claude takes on a whole multi-step task and works with your files and your connected business tools to finish it. It runs on paid Claude plans (Pro, Max, Team, Enterprise), on the Claude desktop app for macOS and Windows, and in beta on web and mobile. Every kit in this store is built to run there: the kit gives your Claude agent the exact instructions, templates, and checklists it needs to install one specific workflow for you.
Want the full picture? Read What Is Claude Cowork? for the plain-English guide: what it can do, what you need, and how the permissions and security work.
Is Claude Cowork safe to use with my business accounts?
Your accounts stay yours. Kits never send your credentials to us and we never get access to your tools; the install happens between your own Claude agent and your own accounts. You stay in control of what Claude can reach: it reads and writes only the folders you connect, uses only the connectors you allow, and asks your permission before it permanently deletes anything. One thing worth knowing: Cowork sessions run in an isolated environment on Anthropic's servers, so the files and content Claude works with during a session are processed there rather than staying on your computer. For Anthropic's own security practices, see the Anthropic Trust Center. The honest version: you are trusting Anthropic the same way you already trust your email or cloud provider, and you are trusting us only for the instructions.
Do I need to be technical?
No. If you can download a file and follow a checklist, you can install a kit. The Setup Guide walks you through every step, and your Claude agent does the heavy lifting. When a step involves connecting a tool you already use, the guide shows you exactly where to click.
What do I need before I buy?
Two things: Claude Cowork on a paid Claude plan (Pro, Max, Team, or Enterprise), with the Claude desktop app if the kit works with files on your computer, and accounts on the tools the kit automates (each kit's page lists them). The kit's files describe what to achieve rather than which buttons to press, so a capable AI agent on another platform can also follow the steps. Check the "What's included" and "Tools required" sections on any product page before you buy.
How long does an install take?
Most kits install in one or two sittings. Bigger builds take longer, and the kit's page says so when that's the case. Either way you're installing a working automation, not starting a course you'll never finish.
What's included in a kit?
Every kit includes the install instructions your Claude agent follows, the templates and assets the workflow needs, a step-by-step Setup Guide, and a run guide you keep. The full contents list is on every product page under "What's included."
How much do kits cost?
Kits start at $9.97, and the catalog runs from $9.97 to $297 depending on the size of the build. Every kit is a one-time purchase. No subscription, no per-month fee from us, ever.
If you'd rather not install it yourself, Assisted Install is a separate $497 service you can add on. It's optional, and no kit requires it.
What's your guarantee?
Every kit comes with a 14-day get-it-working guarantee. If your kit doesn't run as described, or you can't get it set up with Claude Cowork (or another capable AI agent), contact us within 14 days and we'll help you get it running. One full support round is included with every kit. If we still can't get it working for you, you get a full refund. The full promise is on our Guarantee page.
Assisted Install carries its own separate 30-day get-it-working guarantee, counted from the day you buy the session. It doesn't replace or extend the 14-day guarantee on your kit. Details are on the Assisted Install page.
Can I get a refund if I change my mind?
Because kits are digital and delivered instantly, sales are generally final, and the guarantee isn't a trial period. Change of mind, never installed it, or already got it working aren't refund cases. A kit that we can't get running for you is, and that refund is full. Details on the Refund policy.
Do you install kits for me?
We can, if you want that. Every kit is built to be self-install, which is why it's priced the way it is. If you'd rather not do it alone, Assisted Install is a separate $497 session where we set one kit up with you on your own accounts.
What is Assisted Install?
Assisted Install is a $497 screen-share session where we get one kit running with you, start to finish. You buy it after you've bought your kit, your delivery email carries a booking link, and you'll have your session booked within 3 to 5 days of purchase.
You drive and we direct, so you can run it again later without us. Say the word and we'll take the wheel and run the setup remotely instead. Either way the workflow ends up in your own accounts under your own login, and we do one live run together before the session ends.
One session covers one kit. If you've bought several, add a session per kit and we'll work through them in the order you want. Full details are on the Assisted Install page.
The session carries its own 30-day get-it-working guarantee, counted from the day you buy the session. Your kit keeps the separate 14-day get-it-working guarantee it already came with. Two purchases, two promises, and they run on their own clocks.
Which kit should I start with?
Start with the task that eats the most of your week. Score each recurring task by how many hours it takes and how often it repeats; the highest score is your first install. Browse by category to find the lane where your week leaks the most: lead generation, e-commerce, email, reviews, booking, billing, operations, and more.
What automations should I install first?
Start with the one closest to money you're already leaving on the table, then work outward. We've written that order down for five kinds of business so you don't have to guess: e-commerce, real estate, solopreneurs, coaches and consultants, and agencies. Each guide names five automations, in the order that pays back fastest, and says why that order.
Pick the one that matches your business in The First 5 Automations, by Business Type. It's free and there's nothing to fill in.
Do kits work with the tools I already use?
Each kit lists its required and recommended tools right on the product page, so you can check before you buy. Kits connect to the accounts you already have rather than replacing them.
I bought a kit. Where do I start?
Open the Setup Guide that came with your download and follow it from step one. It tells you exactly what to hand to your Claude agent and in what order. Stuck on anything, email support@shopautomations.ai with your order number and we'll dig in with you.