Drive Repeat Orders from Loyalty Points About to Expire (Claude Cowork Self-Install Kit)

Turn loyalty points that were about to expire into a repeat order.

Your customers earn points, never use them, and then drift away. The loyalty program costs you money but it isn't actually driving the repeat orders it was supposed to.

The leak isn't your rewards. It's that nothing reaches the customer at the one moment a deadline would move them, the days before their points disappear.

What this kit does

Detect customers whose loyalty points are nearing expiry and send a personalized "use them before they're gone" nudge with a curated product suggestion and a direct redeem link. It drives an incremental order against a deadline the customer doesn't want to miss. The nudge fires on its own for everyone with expiring points, not just whoever you happen to notice.

What you can expect

Incremental repeat orders from points that would otherwise expire unused, triggered by a deadline customers care about. Your loyalty program starts paying for itself in actual orders instead of sitting on the shelf as a cost.

One illustration: 200 customers with expiring points a month, an 8% redemption lift from the deadline nudge, at a $60 average order, is about $960 a month in incremental revenue. Your expiring-point volume and order value set the real number.

Figures are illustrative, not a guarantee. Actual results depend on your business, tools, and usage.

Who it's for

Built for e-commerce operators running a points-based loyalty program that isn't pulling its weight. This is a Claude Cowork self-install kit you run yourself.

What's included

Skip building from scratch. No coding. You get the complete kit your own AI agent reads, sets up, and runs for you, step by step:

• A Start Here guide, so you know exactly what to open first
• The agent install instructions, the part that lets your own AI agent stand the workflow up for you
• A guided setup that interviews you about your business, so the workflow fits how you actually work
• Workflow Briefing: the plan, the inputs, and what done looks like
• Task List your agent follows to build it
• MCP Connection Guide for the tools involved
• Tool Setup notes for accounts, keys, and permissions
• Prompt Library, including the ready-to-run prompt for this workflow
• Troubleshooting and maintenance guide for the common snags
• A Next Steps and Roadmap, so you know what to automate next once this one is running
• A Run Guide you keep, so you can run it any time with no setup again

It earns its place by turning a program you already pay for into repeat orders. The incremental revenue it pulls from expiring points, not the setup time, is what puts it above the entry tier.

What you'll need (not included)

The kit is the workflow, the prompts, and the setup guide. It does not include the tool subscriptions it runs on. You'll need your own Claude with Cowork, Smile.io, and Klaviyo accounts. Those are billed by the tools themselves, not by us.

You'll also need your Claude account on Cowork's Pro plan or higher, so your agent can connect your tools and use the most capable model while it installs the workflow.

How to install this kit

Connect Klaviyo at claude.com/connectors and authorize your account. Open the kit in Claude Cowork and run the included prompt. Step-by-step instructions ship inside every kit, so you're never guessing. See How Self-Install Kits Work for the full walkthrough.

Install once, not every month

If you've been pricing loyalty rewards platforms with monthly fees, this is the install-it-once alternative. You set up your own expiry nudge and keep it, with no added retainer. Add it to your cart, open it in Claude Cowork, and set up your points nudge this week.